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How Optimizing the Employee Experience Drives Growth For Your Business
As a business owner, success or failure often comes down to experience. Have you made things easy and intuitive from a customer perspective when browsing and selecting products and services? Does the customer get what they want without having to jump through hoops or endure tedious wait times? After all, the customer is king, right? These things hold true still, but when is the last time you looked inwards - to your front-line employees - and recognized that their experience is also key to your success? Yes, employee experience is a growing topic of interest in the business world, especially as workers gain the upper hand in many corners of the economy. Businesses across all sectors need to consider how things work from an employee standpoint, and make changes to improve the...