How To Make Your Online Customers Happy And Keep Them
Where the world has shrunk into a global village, the online market grows even bigger. The popularity of e-commerce stores is also increasing day by day among customers as well as young entrepreneurs. Making an e-commerce website is not difficult in today’s tech-savvy world. However, once you have set up your web store with all the necessary elements, there are two things that you need to do. Firstly, you need to impress the visitors and convert them into buyers. And secondly, you need to make sure that your online customers are happy and satisfied, so that they return to your e-commerce store again. This comes down to customer retention. The question that arises here is it important to retain customers? While it is easy and relatively cheap to set up an online store, it is als...